Dear Grace,
Nice to hear from you again. We did enjoy our brief trip to Beijing very much and will hopefully return in the near future to experience China again. These are our comments on the tour overall as you requested. I hope these serve to be useful and constructive to your company. It was really pleasant liaising with you, despite us not meeting in person, and we wish you the best.
Overall review on the trip: 2 Nights Beijing Tour (Tailor-made) A very good brief encounter with Beijing, with a very good tour guide and driver.
Communication with IslamiChina.com sales representative: Grace was excellent to communicate with. She was extremely prompt in her replies to us and particularly attentive to our needs, incorporating our interests and needs into our tailor-made tour package on our very short stay in Beijing.
Tour guide: Claire (Ms. Zhang) was overall an amiable and very knowledgeable guide who answered all our questions patiently. She provided us with adequate information of the various sights we visited, though I would have liked accounts of modern/contemporary Chinese history to be incorporated into her commentaries and how these then shaped the lives of the Chinese and broader Chinese society, which I thought was missing and was often not addressed. It seemed as if the commentaries served to celebrate Chinese imperial history, rather than provide a more balanced, nuanced account.
Hotel: Sofitel Wanda Beijing Hotel (on our own arrangement). Excellent 5-star hotel situated close to the metro. Fantastic room with a large bathroom and Wifi services. You could consider using this hotel for your future tours.
Coach: The minivan driven by Mr Yan was generally good and comfortable. He drove safely throughout our trip and provided us with bottles of water, which was a pleasant gesture.
Meals: Excellent food. We requested for less salt and oil, and the meals turned out to be very good, especially the Peking duck, though the least favorite for us was the lunch stop before visiting the Great Wall, but this venue is understandable since there were no halal restaurants in the vicinity.
Kindest regards and Wass.
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