Wsalam Hanna,
Please find our feedback as per below:
As this was our first family trip to China, we anticipated to learn a lot about China’s heritage, culture and history thus traveling with ICT has helped us achieved this.
Communicating with Hanna (via email and whatsapp) was indeed a pleasant journey as she is friendly, helpful and prompt when responding to any inquiries.
Our tour guide Ms Judy was very experienced, professional and always trying to accommodate our likes/needs. She also taught us some basic Mandarin language as we find it hard to communicate with non-English speaking salesperson.
Our driver (can’t remember his name) was also punctual and knows the road in Shanghai/Suzhou well.
With regards to our meal, we opine that the best restaurant was the second night (dinner) in terms of varieties and taste. The lunch meal i.e noddles and rice was simple and delicious yet similar to what we have in our country- since the emerging of northern Chinese cuisine restaurants nowadays. The kids pretty much enjoyed the lunch meal.
For future improvements, we would like to suggests the followings:
1. Free mineral water in the van/coach just to keep us hydrated;
2. Keep us informed on latest offerings by ICT including a more customise and affordable family/group package deal
We have enjoyed China and hope to return to other parts of China in the near future. Thank you ICT for a memorable journey.
Best regards,
Hidayah & family
Recent Comments