Assalamoalikum Hanna,
We reached home safely after our wonderful holiday in Xian, China… Thank you so much in large part to you and your company’s super organization of our tour.
My personal opinion is:
1. Guide
The guide, Ms.Lulu was very very nice and helpful from the beginning of our first day till the end of our last day to the airport helped us boarding. Ms. Lulu was very knowledgeable, helpful and caring. Her local knowledge and flexibility in accommodating our various requests were well appreciated.
2. Hotels and Cruise
The hotel and cruise accommodation was four stars. The hotel was located centrally. Breakfast which was included in the package was excellent.
3. Transportation and Driver
Our interactions with the driver was very nice although my mandarin was very little I can speak because I live in Hong Kong which I can speak Cantonese 100 percent but in China except Guangzhou is Cantonese, other parts of China is spoken mandarin but I love it in anyway. However, the driver were courteous, friendly, helpful, presentable and knowledgeable about the roads and routes.
The vehicles were clean, spacious and comfortable. We managed to fit all our luggages in the car.
4. Food
As for the choice of food was very great when we entered in Muslim street/bazaar which was located next to our Grand Dynasty hotel to the requirement of being halal. After that we told the guides to let us make the selection from the menu with the understanding that if we were to cross the meal allowance, we would pay the difference.
The other option we exercised on some occasions was to accept the cash meal allowance and arrange our own meals.
We were satisfied with the above two options as it gave us flexibility.
Overall, we were highly satisfied with your services. We would certainly use your company again as well as recommend it to others.
Thank you and best regards
Imran Shah
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