Testimonials

4 Day 3 Nights Shanghai Incentive Group

Assalamu alaikum Mr Yusof Ma, Greetings to Ms Jessica, Ms Mariah & Ms Grace

On behalf of ZMD Travel, I would like to say a big THANK YOU for helping us to organize the above event.
I have received very good & positive feedbacks from Mr Shahril Izvan, the organizing chairman for these group. the group chairman Dato Mansor also express his thanks especially to Ms Linda & Ms May for the services rendered to him & Datin.

from the moment they stepped their feet into shanghai on 4mar until 07mar16, they have praises for the team.  the event was beautifully organized. The 2 tour leadrs ms linda & ms may were superb and professional in carrying out their tasks.please convey our thanks to them & the shanghai ofice.
eack from the group, lunch & dinner were superb, tours good, shopping?? of crse very good..they said its a pity that they don't have much time because of their tight schedule..

once again, I would like to express my profound gratitude especially to you Mr Yusof & Ms Jessica for all the services rendered and for making this tor a success.
also. my sincere apologies for sending this email quite late, as we hve been quite busy lately.

thank you again / kakak halimah

Kakak Halimah Malaysia Mar 04 to Mar 07, 2016

Tailor-made Beijing, Xian & Shanghai Muslim Tour

Salaam Johan & IslamiChina team,

I just came back from the tour a few days ago and firstly I just want to say Thank you personally to Johan for making all the necessary arrangement for my recent ICT012 tour to Beijing, Xian and Shanghai. I really enjoyed the tour very much. Here are my feedback on the tour packages:

1) Beijing

a. Tourguide - Vicky.
Vicky is very friendly & helpful. She is knowledgeable not only on the tour places but also on Islamic sensitivities. She even suggested me some additional things to do on my free time outside the itinerary (at my own expenses of course) such as the acrobatic performance. She gave me options on the Great Wall locations and let me decide the gate for us to climb. She had all the entrance ticket ready so we didn’t waste any time. This is very good service that she is providing. I am happy with Vicky.

b. Hotel accommodation - Taishun Hotel
The hotel is pretty far from nearest Metro subway station and any other attractions or shopping malls. The only positive point on the hotel is that it offers Halal Food. There is no safety box nor fridge.

c. Tour places.
Vicky relooked at my itinerary and suggested some changes to better manage the time. This is very good indeed because she is in a better place to know where everything is nearby located to be grouped into one day. She selected good & delicious halal restaurants.

2) Xian

a. Tourguide – Sally.
Sally is a nice lady and knowledgeable about the history of Xian as well as China as a whole. Even though she has never handled a muslim tour before, she asked for my advise on food and prayer times. She even introduced me to local Xian delicacies like the sticky rice stick, pomegranate cake, rose steamed rice and the biang biang noodle at her own expenses. She is very flexible in having additional itinerary such as climbing the City Wall (additional charge on my own) to make sure my trip is complete. The only thing is that she needs to pre-determine the eating Halal places so that we don’t have to choose last minute Halal places.

b. Hotel accommodation – Xian City Hotel
The hotel is in town and near to Metro subway station. Very good amenities & location. Recommended.

c. Tour places.
Sally followed my itinerary and flexible to accommodate any additional as long as time permits.

3) Shanghai

a. Tourguide – Cici.
Cici has a bubbly personality and knowledgeable about the places in Shanghai. She accompanied me up to the entrance of the river cruise to make sure I am OK (because a lot of local Chinese tourists). My suggestion for Cici is to purchase the ticket in advance instead of buying them when we are there at the place. (because she knows my itinerary).

b. Hotel accommodation – Holiday Inn Express Hotel
The hotel is new and very strategic locations to both Metro subway station and shopping malls. Recommended.

c. Tour places.
Cici brought me to all the places as planned and advise me on the timing. She even helped me to bargain on some of the souvenirs that I bought.

Overall, I am happy with the service that had been provided to me. Here I attached some photos of the tour.

Thank you Johan and thank you IslamiChina.

Regards,

Iskandar

Iskandar Malaysia Nov 07 to Nov 14, 2015

Hangzhou Suzhou Shanghai Muslim Tour 5 Days

Dear Hanna and IslamiChina Agency,

China was simply amazing! Hangzhou, Suzhou and Shanghai are one of the most beautiful and amazing metropolitan city I've been to. The hotels we've checked in were good, clean and the room condition 7 out of 10. The places we went were great as we get to learn the history of the cities we're visiting and the same time enjoying the cool weather of china. It was really excited for us Malaysian to be in sweater all day due to the cool climate. The food was really delicious! We get to eat 10 delicious dishes in each restaurant we went. The stop for lunch and dinner was really excited as we get to eat chinnese food in China - the feeling was simply amazing. Everything were good, but we lack time for shopping. We hope for a longer time for shopping, that would add up the excitement! Overall, China was good, so does the cities, the food were great, hotels were good and the places we visited give us a lot of knowledge and experiences. 8 out 10 for the trip!!

Many thanks

Akiff

Akiff and party 27pax Malaysia Apr 20 to Apr 24, 2015

Shanghai, Suzhou, Hangzhou, Xian, Beijing Tour 11 Days

Good morning Johan and Hanna

Mr Afzal and family returned last week, and I’m happy to say they thoroughly enjoyed their trip. The food they said was great, and the guides were excellent. Thank you for taking extra care of these guests, and going forward happy to use the same guides and restaurant options as a framework for similar clients.

One negative they mentioned was at the Sophia Hotel, where they were asked to pay for their son’s breakfast. The hotel were not allowing the child to dine at breakfast. Other than that, all was fine.

In fact, they would like to enquire about a return trip, this time they would like to explore Lahsa and Chengdu. They only have 7 nights (arrival August 2016), and if you could suggest an itinerary to include Lahsa, Chegdu and maybe the Yangtze and Three Gorges Dam would be great. Again for 2 adults and 2 children (the elder one would actually just turned 12 then).

Many thanks

Nabeel

Nabeel UK Apr 06 to Apr 16, 2015

Beijing Muslim Tour 7 Days

Salam hanna,

This is some of our feedback on our previous trip.

1)  tour guide.

     We are glad and satisfy with michale and the way he handle our group.
     Michale:

    1) have patient if so need to wait for quite some time to ensure everybody
          Is ready and prepared. ( no rushing2 and all are happy)

    2) arrange the itirenary so smooth esp on places and we can enjoy at all places, have time for photos yet not miss even one place that we had agreed in
       Much much earlier plan before came to beijing.

    3) arrange extra show and we don mind buy ticket since have extra time and the show is superb ! ( glad he did that)

    4) bring us to shops that are reasonable pricing and much more for health purpose . Wow such a blessing for us. We love those shops and products.

    5) we so thankful  michale make an effort to bring us pray at mosques mostly everyday ! Syukur alhamdullillah. We even have time shop some muslim product nearby mosque. Its so great.

2) hotel .

The hotel is nice and clean.

Only that it will be better if they can add varities in breakfast plus some if possible international menu.
(Imagine visitor have to eat almost same menu every morning)

The retail dry food shop in the hotel really helps . We can buy mineral water , some pack sweet drinks , fresh fruits etc.
Add more muslim product if possible.

3) Driver

Our driver is superb. We are satisfy the way  he handle the bus esp in traffic jam.

4) Meals

Regarding meals , yes we are so grateful varieties of restoran that michale and ict arrange for us. Varieties of taste.

We are glad he bring us eat western food as well.

5) communication with ICT sales pp

We would like to give 5 star for ict fast respond and communication. Fast respond is one of the reason we choose to travel with ict. Keep it up.

We are also satisfy esp hanna and johan for their cooperation in difficulties matter such as itirenary and pricing.

Also keep it up. Hanna , Your patience in responding emails and answering questions had help us a lot. It will help others too.

6) suggestion and advise

Our suggestion , your co. Can go big in ASEAN muslim market. Your ict pp, itirenary , meals and tourist guide are excellent.
Sincerely it is much2 better compare to some of  our beijing trip with non muslim travel agency before although it is under muslim tour. Its different.

ICT can promote your package at our local tourism fare .
ICT can Work together closely with malaysia muslim travel agency.

Besides travel agency , you can help to promote beijing muslim products in our country.

Besides web , keep promoting your great ict in ASEAN country and grow BIG !

Wish your co. All the best and love to see our muslims grow in all over the world.

Norshida Binti Idris Malaysia Mar 13 to Mar 19, 2015

AirAsia Xian Muslim Tour 4 Days

Salaam Hanna,

Over all activities are excellent but due to limited time we are not able to explore other places such as Mount Hue. The knowledge of the tourist guide (Miss Lulu) is excellent and she knows and able to explain all the questions, furthermore her English is very good and fluent so easy for us to communicate.

Ariff bin Sulong

Ariff bin Sulong Malaysia Nov 07 to Nov 10, 2014

Tailor Made Great Wall & Fragrant Hill Tour

Salaam Hanna,

I just arrived back in Singapore this morning. I have actually filled in the form and given it to Tina, the guide at the end of the tour. You might want to ask her for the survey.

I also gave $450 to Tina for the driver and guide fees. It would be good in future if you could provide a receipt.

Overall, I enjoyed the experience. Tina was very good and took very good care of me. It was a bit too early for everyone but we managed to get some sleep in-between journey and Mr Tian the driver also managed to get some sleep when waiting for us on our tour.

Mr Tian was also very good driver as he knew a lot of the back road and avoided a lot of traffic and we had a smooth journey throughout. There was some traffic jam on highway on the return to Beijing from Mutianyu but Mr Tian managed to find alternative routes and we got back by 5.30 pm. Delayed by 30 minutes but it was okay because it could have been worse with the jam. I would use Mr Tian again, his driving was good and he is on time and schedule.

The air quality was not good on the day and so visibility was not good but I still enjoyed myself. We started with the mosque. Unfortunately, the ladies section had no lights and I had to pray in the men's area. We left soon after 5.30 am and headed for Fragrant Hill. We got to Fragrant Hill by 6.20 am. There was no traffic jam. It was good advice to go to Fragrant Hill first because by the time we finished and drove down, the traffic was bad going up the hill. We climbed up half way to the peak at Fragrant Hill, it was a good exercise and Tina was good in helping me with the climb and we saw the "sunrise".

We got to Aman Summer Palace early i.e. before 9.00 am and had breakfast together with Mr Tian. I think both Tina and Mr Tian enjoyed the new experience eating at Aman. There was a western waiter who helped to take my breakfast order to ensure that the food is prepared in a halal way. We explored the Amanresort after breakfast to see what the property is like.

We left Aman at about 10.00 am and drove to Yanqihu. Mr Tian drove past the Olympic village and saw the Bird's Nest stadium. We arrived at Yanqihu around 11.00 am and spend about an hour there. The drive was easy and no traffic. When we got to the Yanqihu Park, we were told that the Kempinski Hotel was off-limits because of the upcoming Apec Summit and it is closed for security reasons. Yanqihu Park has been done up very nicely for the Apec. I took a 3 minute speedboat ride to see a closer look of the hotel from the lake. There were not many tourists there and I would recommend that this be a destination that you offer to your customers in future because it is a very nice lake and after Apec and if the weather is clear, the hotel and the dome looks very impressive from the lake and hopefully visitors can stay and go to the hotel next time. I did my prayers at the park which was very pleasant and nice to pray.

From Yanqihu we decided to find a place nearby for lunch and saw a shop/residential area called Spring Legend Alpine Village.....and stopped there for lunch. There was no halal restaurant and the guide and driver had lunch at a nearby restaurant and I waited in the car. I brought some sandwiches and snack to eat. I also had a heavy breakfast at Aman, so was still quite full for lunch.

By 1.00 pm we headed for Mutianyu. The drive was less than an hour from the Yanqihu area and no traffic. We reached there before 2.00 pm and the timing was perfect because there were not many tourists queuing and we were able to get tickets and take the shuttle without having to wait. We took the cable car up to Great Wall - spend about 30 minutes up there and came down. By the time we finished, it was around 3.00 pm and we head back to Beijing city center.

Everything was on schedule and went according to plan.

I hope to return to China again and maybe do other trips within China. I am particularly interested in visiting Urumqi as I don't believe many tourists go there. Maybe next autumn when the autumn colors are nice. There was not much autumn colors at Fragrant Hill but Great Wall had more colors.

Thank you for helping to arrange and I would certainly want Tina and Mr Tian if I tour Beijing again. They make my journey very comfortable.

Best regards,

Sarina

Sarina Singapore Oct 19, 2014

Shanghai Suzhou & Hangzhou Tours

Assalamualaikum

Dear Brother Johan,

The tour guide Promise was very helpful and knowledgeable.   There was no problems in communication because there was Dr Thor in my group who speaks Mandarin.   The ICT sales in communicating with me has been excellent.  The driver was friendly and ever willing to accommodate our wanting to stop to go to toilet issues.  The hotel was excellent too.  The restaurants chosen had great food but the rest rooms inside the restaurants was not clean (the level of hygiene was poor which was disappointing because it was in a place where food was being prepared....Alhamdulillah none of us came down with food poisoning).   I would suggest that if a trip takes 3 hours to go there and to get back it is better to suggest to the tourists to spent a night at that place rather than have to rush back.

Thank you for a giving us a meaningful journey.  If all goes well I may decide to go to Beijing in 2015 for the same conference only this time in a different city (provided the issue with MH 370 gets resolved first).

Thank you, Wassalam

Prof Dr Adlina Suleiman

Prof Dr Adlina Suleiman Malaysia Apr 12 to Apr 14, 2014

AirAsia Chengdu Muslim Tour 4 Days

Assalamualaikum,

Our recent trip to China was a pleasant experience. We went to all the places as planned in our itinerary, and it was enjoyable as the tour guide is friendly and helpful. On our first day of the tour (the next day after our arrival in Chengdu), we were quite uncomfortable with the driver as he was grumpy and he drove impatiently. The tour guide was aware of this and we had a different driver for the second and third day of our tour. The second driver was much better and we were comfortable with him and the way he drive.

As for the hotel, the room was small but comfortable. Communication with the hotel staff was difficult as none of them can speak English. Furthermore the location of the hotel is far from any convenience store and muslim restaurants.

We have no comment on the meals. We understand Echo, the tour guide, was trying his best to select the best menu for us. The meals was acceptable.

Overall, we are satisfied with your service, from my first communication with Mr. Johan till our departure back to Malaysia. Alhamdulillah everything went smooth.

Thank you for the good service.

Sincerely,

Nor Aziah

Nor Aziah Malaysia Apr 13 to Apr 16, 2014

Xian Muslim Tour

Salaam Johan

Our tour guide in Xian was SNOW. She was the best tour guide anyone can have. She spoke perfect English she had a great attitude she was very kind she also helped us with our needs during the trip and she knew her history very well and she was very smart and also very courteous.

I recommend you use her for tour guide for all of your tours from now on she gives your company a very good reputation...

Ma Salaam

Ahmad Ullah

Ahmad Ullah America Mar 18 to Mar 21, 2014