Testimonials

Tailor-made Shanghai Beijing Tour

Assalamualikum Johan,

Firstly I'd like to thank you for the service during my trip in China and I might use your service again if I travel to Tibet.

In my last day, I asked receipt/invoice of my tour to Carol, but she did not have it. Can you please send the soft copy of receipt/invoice of my tour as I need it for office administration.  Looking forward to receiving the receipt/invoice

Wassalam,
Astiti Suhirman

Astiti Suhirman Indonesia Mar 30 to Apr 04, 2014

Guangzhou Shenzhen Muslim Tour 5 Days

Salam Johan,

Just want to say we had a great trip to China last week, thanks so much for the assistance and cooperation throughout the process. It was a pleasure dealing with you. Wishing you all the best for the future.

Best regards,
Shahid

Shahid Malaysia Mar 23 to Mar 27, 2014

Tailor-made Lanzhou, Linxia & Xian Tour

Hallo Mandy and Johan,

Thank you for giving us the opportunity to give the feedback on our recent trip to China. Let me introduce myself, my name is normala sharif one of the group member that goes to China together with Abdul Hazim, Abdul Khalim and Abdul hafiz. For your information we families. I am writing on behalf of my family and below is our feedback.

Lanzhou:
Fly to Lanzhou on 25 Dec 2013

Tour Guide; Lily is there to receive us at the airport on time. We were given warm greetings with a smile and was given an explanation the itinerary whilst we were on the way to the airport. She make sure that everything is clear and ask her if there is any other things that we would like to do. Very informative and professional in giving us all the information that is valuable for a tourist. She is very helpful and friendly, she even offer to take pictures for us. She tried her best to get us to visit the village and the college. She walk together with us through the Muslim market. Never feel tired in sharing the stories and history of the places that we visited. I must compliment her for her excellent service.

Hotel; Good location and comfortable. The restaurant serve 'halal' food which enable us to have proper breakfast instead of just bread and coffee.

Meals; Lunch and Dinner was in a big and decent restaurant. Lily took us to the best Halal restaurant available in Lanzhou and Linxia. Food was good and 4 dishes were served for us. The restaurants are clean.

Itenerary; The itenerary  in Linxia is excellent. The drive to the Muslim village on the mountain is beautiful. We even stop along the way to snap pictures of the mountain with snow. Even though we only have 1 day tour in Linxia but with the information given by Lily, we get to know the place better with all the history.

Driver; Mr Wang very friendly and accommodating. He us feel safe and comfortable. Very respectfull.

Xi an:
Arrive in Xi an on 27 Dec. guide and driver were there to fetch us.

Tour Guide; Snow was with us all the while. Always smile and friendly. Has a lot of stories. Informative and professional in handling her guest. She make sure that we are happy with our accommodation, she even came up to see the room when we complaint that the room is a bit small. We were briefed on the itenerary upon arrival and reminded us of the weather and advise us to wear enough clothing to keep ourself warm. Always checking whether the food is ok with us. She is a caring guide and respectfull.

Hotel; The hotel is good, unfortunately on the first night there is a sound of people drilling coming from upstairs which happen after 12 midnight and continue until 3:30am. We complaint at the reception and was ask to move into another room at 3:30am. The second room was rather small. The next day after we complaint about the size of the room then we we're move to another room. The first room the heater is not working. The second room, the drainage at the shower area clog.

Meal; meals were taken in a big and decent restaurant which is clean. The food were good and variety. 3/4 dishes per meal. We were consulted by the guide on what we would like to eat which I really appreciate.

Itenerary; the main attraction is the terra cota. The itenerary is relax and we have so much free time. It might be good for us as we are not that young but for younger tourist they might need to have more activities. Places like stone tablets museum should not be included as we do not understand the characters. Perhaps you could include some sight seeing on places slightly out of Xi an. The flight from Xi an to Beijing is too early, we have to leave the hotel at 7:30 and we have to wake up at 5 am to get ready.

Driver; Mr Pu, a young driver. Ok

Khalim Rashid

Khalim Rashid Malaysia Dec 21 to Dec 25, 2013

Day Tour to Suzhou

Assalamualaikum...

Dear Brother Johan,

As we are leaving Shanghai for home this afternoon, I would like to thank you for arranging the one-day Suzhou tour for me and my husband yesterday. We had a good time learning about the history of Suzhou and some information on Shanghai from Ellen. She's very good at her work and guided us through the whole journey along with our skillful driver Michael professionally. We enjoyed the tour very much.

Once again thank you and sorry for all the inconvenience that I may have caused you or Ellen. Please thank her for us.  May Allah give you and your company barokah. Amin.

Siti

Siti Hajar Singapore Feb 28, 2014

Kunming Mulsim Tour 4 Days

Salam Mandy,

We just came back after our wonderful vacation at Kunming. The tour guide (Stephen) was really a kind person and helpful. He was very detailed and communicative. The arrangement of all the facilities were fantastic except the Hotel. Compare to a 3 Star hotel, The Yingrong Impression Hotel is no where comparable. They knew that we were total 3 person even though we did not ask for the extra bed but we have only asked for an extra pillow also the tour guide requested them to provide an extra pillow but they did not. The arrangement for Lunch and Dinner were above our expectation but the breakfast not suitable for non-Chinese visitor. It would be better if you kindly look into those points. Otherwise it was a great Kunming tour indeed and we really enjoyed.

Please convey our sincere thanks to the Tour guide. Hope to get another good service from you in the future when we will plan to visit China again.

Best regards

Abdullah Al Mamun

The Abdullah Al Mamun Family Bangladesh Dec 25 to Dec 28, 2013

Tailor-made Yangtze River Cruise Muslim Tour.

Dear Johan

Planning our trip with IslamiChina and working with you has been such a pleasure. Your assistance, advice, prompt response and help in planning the self made tour was genuinely appreciated.

We were very satisfied with our guides in Hong Kong, Guillin and Beijing. You and Garry in Hong Kong had gone an extra mile to make our trip as comfortable and enjoyable as possible. Johan, your excellent command of the English language, wealth of knowledge and willingness to share the knowledge with us has left a lasting impression of China. We were overwhelmed by yours and Garry services with a smile, even after hours and late into the night.

The guide in Xian swopped around the itinerary, giving us less time at the Great Mosque and to explore the Muslim quarters. Despite our request to start early we began our day at 10:30am. We also found it surprising that we were not given a tour of the Great Mosque in Xian. It is suggested that should be included for all tourists.

The hotels were of a good standard and the service was good. Although we were booked in 4 and 5 star hotels language was a barrier with all the staff besides the staff at the front desk. The Yangtze River Cruise is highly recommended. After being in the cities it is the place to unwind and enjoy one of the most scenic places in China.

 For the adventurous there is a variety of Chinese food but for the others it might be a challenge. The restaurants were of a good standard and we enjoyed most meals.Your catering to our halaal needs certainly added to our satisfaction.

Johan, we would definitely recommend you and IslamiChina to our family and friends. A SPECIAL THANKS TO YOU FOR MAKING THIS A MEMORABLE AND ENJOYABLE EXPERIENCE.

Shukran
Wassalaam
The Moola Family
Ebrahim, Mariam,
Zohra, Aneesa and Fathima
South Africa, September 2013

Mariam South Africa Sep 08 to Sep 23, 2013

Tailor-made China Muslim Tour 28 Days

Wa Alaykum Salaam,

We reached home safe and sound last Wednesday. Our trip was very enjoyable and great experience for all of us. All the arrangement worked well and the people you gave us on the ground were fantastic. It started with Tina in Beijing and continued with all the guides throughout our trip. Johan you did an excellent job. We always knew if ever we ran in to a problem you were only a phone call away. All four of us would like to thank you from the bottom of our hearts. Our trip was excellent and we haven’t stopped talking about it. We wouldn’t even have known if you didn’t tell us this was the longest trip you had ever arranged.

Mumtaz my wife is just completing the blog and will post it on the internet soon. I shall send you link so that you can have a look at it.

Give me a week or so and I will send you some recommendations on what can be done to make things even better for future groups. Please bear in mind these will only be recommendations and not complains as we have no complains.

With Salaams and prayers from Canada.

Please pass on our regards to Tina. She was just wonderful.

Anwar Nathu

Anwar Nathu Canada Aug 27 to Sep 24, 2013

AirAsia Beijing Muslim Tour 4 Days

Assalamualaikum Johan,

Alhamdullilah, everything is well and good now.

And as our Beijing trip, it was superb. The tour guide - Jessica and the driver was very helpful and nice. i will miss them. To my suprise we even got a private car for our tour and transportation.

As for the tour, it is exactly as per the itinererary and we enjoyed every single place that we visited. We are very happy with the tours, no hassle at all. And we loved the Tienanmen Sq, The Forbidden City and the best of all is the The Great Wall.

The driver & Jessica is always punctual and knowlegable too!

As for the hotel, it was okay and comfortable the only set back is the reception who does not speak English at all, and I'm glad that Jessica is around to assist us. As for the buffet breakfast, not so much choice offered.

All the meals is okay but almost everyday we are served with eggs, minced chicken & vegetables. Maybe ICT can offer a more variety of menu from the Muslim Chinese menu such as - Fried Noodles, Fried Rice, Steam seafood to name just a few..

But my overall opinion is ICT is true indeed our Light in Beijing. We would strongly reccomend ICT to our family & friends.

We will assure you that this won't be my last trip to China.

We will definitely COME AGAIN and book our tour with Islamichina!!!

Thank you Johan for your full cooperation for making my holiday a memorable one!!

Regards,
Naz Aima Nadzam
Kuala Lumpur, Malaysia

Naz Aima Nadzam Malaysia Sep 07 to Sep 10, 2013

Golden Triangle Muslim Tour 8 Days

Assalamualaikum Johan

Please find feedback as follows:

IslamiChina Travel website www.islamiChina.com; - Good

Communication with ICT representative; Very good. You were helpful and professional and convinced us why we should book with IslamiChina instead of any other tour operator.

Guides:
Our guide in Beijing was ok. She struggled with English a bit and we could not understand what she was saying some of the time.

Our guide in Xian was very good. She was very knowledgeable about her country and was keen to share her knowledge with us.

Our guide in Shanghai was ok. She asked us a lot of personal questions and I did not like the fact that she asked for her tip and the driver’s tip the day before we left. However the following day, when our flight got delayed and we had to organise new flights, she was very helpful in communicating with airport staff.

Hotels;
Beijing - Ningxia Hotel had no wi-fi which was a problem for us. The bed and pillows were too hard and the shower drain was blocked. I asked my guide every day to explain to the staff who didn’t understand English that they should fix the drain, which she did. Every day they told us that it had been done but it wasn’t. The good part about the hotel was that the food was halaal.

Xian. Grand Metropark Hotel was very good. The only downside was that the we could only eat fruit at breakfast as we did not know if the vegetarian items and pastries were made with meat fat/lard.

Shanghai. Ramada Hotel – our room was a bit small but other than that the hotel was good. The only downside was that the we could only eat fruit at breakfast as we did not know if the vegetarian items and pastries were made with meat fat/lard.

Meals; The good part was that we were taken to Muslim restaurants. But in Beijing, our guide would order meals for us without consulting us. We therefore had to eat food we didn’t enjoy such as omelettes at every meal. Our guides in Xian and Shanghai were more accommodating and consulted us before ordering therefore we enjoyed the food much more.  In hindsight though, we would not take a food package and rather request that we be taken to Muslim restaurants at meal times where we could order and pay for our own food.

Sightseeing: The sightseeing was excellent and we especially enjoyed going to the masjids/mosques.

Shopping: We do not enjoy shopping stops in general.

Driver service: The drivers in Xian and Shanghai were very attentive. They would open the doors for me at every stop and accommodate our requests. The driver in Beijing was satisfactory. He did not open doors for us and sometimes parked a bit far from our stops so that we had to walk quite a bit.

Recommendations: it would be good if we could have gone to mosques for the 2 afternoon prayers and the 1st evening prayer.

Overall, we enjoyed our trip to China and would recommend IslamiChina tours with a few minor adjustments.

Thank you!

Sara

Sara South Africa Jun 25 to July 02, 2013

Tailor-made Beijing Muslim Tour

Dear Mr.Johan,

I believe it was fabulous trip and your arrangements were outstanding and on time which I loved more and more.

Thanks a lot and inshAllah if Allah give me chance to come to Beijing again obviously I will contact you once again.

Regards,

M.Sohail.

M.Sohail. UAE June 30 to July 04, 2013